Icon Warranty

Warranty Policies


We stand behind our products; the quality, service and strive for complete customer satisfaction.

Icon Office Products are made with our customers in mind; we provide quality products at an affordable price, and delivered quickly. If you have any issues with any of our products, do not hesitate to contact us.

 

Icon Office Warranty Policies


LIMITED LIFETIME WARRANTY

ICON chairs are warranted from the original date of purchase against failure due to material and workmanship as follows:

  • 12 Years on all non-moving metal parts.
  • 5 Years on component parts including control mechanisms, pneumatic cylinders, wood, plastic parts,chair base,casters, track, locks and hinges.
  • 3 Years on upholstery fabric and foam against wear and deterioration, edge banding.
  • Leather/vinyl is not warranted against routine scratching and scuffing, as leather/vinyl is subject to minor blemishes in use.

All warranties are limited to the original purchaser for typical commercial usage.

ICON defines typical commercial usage as a 44 hour work week being used by persons weighing 250 lbs. or less.

This warranty will not cover labor, freight or damage from misuse, abuse, negligence of care or operation, alterations,accident, vandalism, rust or corrosion, improper assembly acts of nature or any other event not listed beyond the control of ICON Contract.

The warranty does not cover cosmetic damage resulting from normal use. Liability for incidental or consequential damages is excluded.

The user assumes all risk of injury resulting from use of this product. When usage is more than 44 hours per week, a one year warranty on all parts applies. Fabric is warranted for one year Province to Province.ICON chairs are built to meet or exceed ANSI BIFMA standards.

Please contact your original retailer for warranty claims and/or questions.
* Please note on all ICON OFFICE PRODUCTS: Price and features subject to change without notice.

FIVE YEAR WARRANTY

ICON chairs are warranted from the original date ofpurchase against failure due to material and workmanship as follows:

  • 5 Years on all non-moving metal parts.
  • 2 Years on component parts including control mechanisms, pneumatic cylinders, wood, plastic parts,chair base and casters.
  • 1 Year on upholstery fabric and foam against wear and deterioration.
  • Leather/Vinyl is not warranted against routine scratching and scuffing, as leather/Vinyl is subject to minor blemishes in use.

All warranties are limited to the original purchaser for normal residential usage by persons weighing 200 lbs or less.

This warranty will not cover labor, freight or damage from misuse, abuse, negligence of care or operation, alterĀ­ations, accident, vandalism, rust or corrosion, improper assembly acts of nature or any other event not listed beyond the control of ICON Contract.

The warranty does not cover cosmetic damage resulting from normal use. Liability for incidental or consequential damages is excluded.

The user assumes all risk of injury resulting from use of this product. This warranty gives you specific legal rights, and you may also have other rights which vary from Province to Province.

Please contact your original retailer for warranty claims and/or questions.
* Please note on all ICON OFFICE PRODUCTS: Price and features subject to change without notice.

Leave a comment

Your email address will not be published. Required fields are marked *

X
Or

Register

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Or