Richelieu Warranty

Richelieu Ergo
Product Warranty

  • Keyboard arms, Keyboard Trays, CPU Holders & LCD Arms
    Richelieu warrants to the original purchaser that the product it manufactures is free from defect in design, material and workmanship for a lifetime on all ergonomic and office accessories. Exceptions to this lifetime warranty are the products listed below.
    All Richelieu LCD Monitor Arms are warrantied for a lifetime against defects in materials and workmanship, with the exception of the gas cylinder or piston which is covered for 2 years. Richelieu will repair or replace any product covered by this warranty. It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.

 

  • Task Lights
  • Perno task lights carry a 1 year warranty against manufacture defect; all other florescent task lights carry a 2 year warranty on the body and a 1 year warranty on the ballast.LED task lights light carry a 1 year warranty against manufacture defect. Fluorescent Bulbs do not carry a warranty and will only be replaced at Richelieu’s discretion.It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.

 

  • Adjustable Tables
    Hiker height adjustable bases carry a 2 Year warranty against manufacturer defect; all other electric and manual height adjustable bases carry a 5 Year warranty against manufacture defect.
    It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.

 

  • Sit/Stand & Sit2Stand Workstations
    The Sit2Stand Workstation & Topper III Workstation carry a 1 year warranty against manufacturer defect. The Altissimo Sit/Stand workstation carries a 5 year warranty against manufacturer defect.
    It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.

 

  • All Other Ergonomic Products
    Richelieu warrants to the original purchaser that the product it manufactures is free from defect in design, material and workmanship for period of 1 year on all ergonomic and office accessories. Exceptions to this lifetime warranty are the products listed above.It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.
    Richelieu’s obligation under this warranty is limited to replacing or repairing any product or part that it determines to be defective after inspection by its authorized representative, following receipt of written notice of the defect from purchaser within the warranty period.

 

  • This warranty shall apply to the original purchaser only, is nontransferable, and is not applicable outside the United States and Canada.
    This warranty is based on normal installation and use of the product in an 8-hour shift.

 

  • Labor charges and/or damage incurred in the installation, repair, or replacement of any products are excluded.
    This warranty does not apply to:
    • Damage in shipment caused by a carrier
    • Defects caused by improper installation
    • COM or third party materials applied to the products
    • Customer modifications to the product
    • Products subject to improper use and conditions.
    • Any product that has been modified, altered, tampered with or repaired by any person other than an authorized representative of Richelieu.

 

THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IN NO EVENT SHALL RICHELIEU BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED.

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